Why Google removed eNaira app from Play store

The eNaira speed wallet application has been taken down from Google play store, after it received negative reviews from Nigerians who tried creating an account.

Reacting to claims of the apps being taken down from Google play store for violating its policies which includes functionality, Osita Nwanisobi, spokesperson of the CBN told TheCable that the removal was to help the apex bank upgrade the app’s functionalities.

Nwanisobi said;

“There is an upgrade going on and I guess it’s ok now.”

The mobile application for merchants which is called ‘eNaira Speed Merchant Wallet’, is still available for download. It also has bad reviews even though it has 10,000 downloads.

According to Google Play, an app can be removed from its store for violating policies.

One of the policy content is minimum functionality.

“At a minimum, apps should provide users with a basic degree of functionality and a respectful user experience,” the Google Play policy reads.

“Apps that crash, exhibit other behaviours that are not consistent with a functional user experience are not allowed on Google Play.”

Oseni Tobi, an app developer, told TheCable that it is possible reviews on eNaira speed wallet dropped to 1 star — which often leads to removal by Google.

“Google can remove the app if the reviews on that particular app dropped to one — a typical example was the Crowwe app by Garba Adamu,” he said.

“In this case, it can also be that the author/developer is trying to fix technical glitches with the application.”

But Osita Nwanisobi, spokesperson of the CBN, told TheCable that the removal was to help the apex bank upgrade the app’s functionalities.

“There is an upgrade going on and I guess it’s ok now,” he said.

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