Bolt is NOT hacked – Company Releases Statement

Popular Cab hailing service provider in Nigeria, Bolt has not been hacked, the company reports.

Earlier today there were reports across social media that the company payment system was hacked by some unknown persons and customers were receiving debit alerts on their phones.


In a statement released by the company, the general public is assured that Bolt does not store credit card data on their platform and the reports making the rounds are false.

The statement reads:

We have received reports of riders getting multiple debit alerts. We are working with our payment processors to investigate the causes of these debits. Should you receive these debit alerts, please confirm against your bank statements to be sure actual sums were deducted.

We also encourage everyone to email us at nigeria@bolt.eu with relevant details so we can assist our payment partners arrive at a speedy resolution. The security of rider information is key to our service delivery.

Be rest assured that Bolt (formerly Taxify) has not been hacked nor has customer payment information been compromised.

 

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